/* Evensteer Desk — unified inbox (Chatwoot's three panes) and integrations */
.ch-ico{width:16px;height:16px;flex:none}
.ch-email{color:#1B6B4E}.ch-webhook{color:#3D4F45}.ch-linkedin{color:#0A66C2}.ch-instagram{color:#C13584}.ch-whatsapp{color:#1FA855}.ch-messenger{color:#0084FF}.ch-x{color:#0E1B15}

.ib{display:grid;grid-template-columns:minmax(240px,300px) minmax(0,1fr) 280px;grid-template-rows:auto minmax(0,1fr);height:calc(100vh - 200px);min-height:540px;background:var(--card);border:1px solid var(--line);border-radius:var(--r-lg);overflow:hidden;box-shadow:var(--shadow)}
.ib.no-panel{grid-template-columns:minmax(240px,300px) minmax(0,1fr)}
.ib-nav{grid-column:1/-1;display:flex;gap:6px;padding:10px 12px;border-bottom:1px solid var(--line);background:var(--card-2);overflow-x:auto;scrollbar-width:thin}
.ib-ch{display:flex;align-items:center;gap:7px;flex:none;padding:6px 12px;border:1px solid var(--line);border-radius:999px;background:var(--card);font:inherit;font-size:13.5px;color:var(--ink-soft);cursor:pointer;white-space:nowrap}

.ib-ch i{font-style:normal;font-size:12px;min-width:20px;padding:0 6px;border-radius:999px;background:var(--paper-2);text-align:center}
.ib-ch:hover{background:var(--green-wash)}
.ib-ch.on{background:var(--green);border-color:var(--green);color:#fff}
.ib-ch.on .ch-ico{color:#fff}
.ib-ch.on i{background:rgba(255,255,255,.22)}
.ib-list{border-right:1px solid var(--line);display:flex;flex-direction:column;min-width:0;overflow:auto}
.ib-tools{position:sticky;top:0;z-index:1;display:grid;gap:8px;padding:10px;background:var(--card);border-bottom:1px solid var(--line)}
.ib-tools .seg{justify-self:start}
.ib-item{display:flex;gap:10px;align-items:center;width:100%;padding:12px;border:0;border-bottom:1px solid var(--line);background:none;font:inherit;color:inherit;text-align:left;cursor:pointer;transition:background .12s}
.ib-item:hover{background:var(--paper)}
.ib-item.on{background:var(--green-wash)}
.ib-item-main{flex:1;min-width:0;display:grid;gap:3px}
.ib-item-top{display:flex;justify-content:space-between;gap:8px}
.ib-item-top b{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-weight:500}
.ib-item.unread .ib-item-top b{font-weight:700}
.ib-item-sub{display:flex;gap:6px;align-items:center;font-size:12px;color:var(--ink-dim);min-width:0}
.ib-item-sub span{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ib-dot{width:9px;height:9px;border-radius:50%;background:var(--green);flex:none}
.ib.compact .ib-item{padding:8px 12px}
.ib.compact .ib-item .avatar{display:none}
.ib-thread{display:flex;flex-direction:column;min-width:0;min-height:0}
.ib-thread-head{display:flex;align-items:center;gap:10px;padding:12px 16px;border-bottom:1px solid var(--line)}
.ib-thread-head .small{display:flex;align-items:center;gap:5px}
.ib-msgs{flex:1;overflow:auto;padding:16px;display:flex;flex-direction:column;gap:10px;background:var(--paper)}
.ib-msgs .msg-bubble{white-space:pre-wrap;background:var(--card);border:1px solid var(--line)}
.ib-msgs .bubble-row.coach .msg-bubble{background:var(--green);border-color:var(--green)}
.ib-activity{align-self:center;font-size:12px;color:var(--ink-dim);padding:3px 10px;border-radius:999px;background:var(--paper-2)}
.ib-panel{border-left:1px solid var(--line);padding:16px;overflow:auto;display:grid;gap:10px;align-content:start}
.ib-panel-head{display:flex;gap:10px;align-items:center}
.ib-panel-head>div{flex:1;min-width:0}
.ib-field{display:grid;gap:1px;padding:6px 0;border-bottom:1px dashed var(--line)}
.ib-field b{font-weight:500;word-break:break-word}
.ib-linked{display:flex;gap:8px;align-items:center;padding:10px;border-radius:10px;background:var(--green-wash)}
.ib-map{display:grid;gap:8px;padding:12px;border:1px solid var(--green);border-radius:12px;background:var(--card-2)}
.ib-map .field{margin:0}
.ib-dupe{display:grid;gap:6px;padding:10px;border-radius:10px;background:var(--gold-wash)}
.ib-dupe .btn{justify-self:start}
.btn-block{width:100%;justify-content:center}

/* integrations */
.ig-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(min(300px,100%),1fr));gap:16px;margin-top:16px}
.ig-card{display:flex;flex-direction:column;margin:0}
.ig-head{display:flex;align-items:center;gap:10px;padding:14px 16px;border-bottom:1px solid var(--line)}
.ig-head .ch-ico{width:20px;height:20px}
.ig-body{display:grid;gap:10px;padding:14px 16px;flex:1;align-content:start}
.ig-body p{margin:0}
.ig-body code,.ig-map code{font-size:12px;background:var(--paper-2);padding:1px 5px;border-radius:5px;word-break:break-all}
.ig-body .btn{justify-self:start}
.ig-sec{margin:26px 0 0;max-width:760px}
.ig-sec:first-of-type{margin-top:8px}
.ig-h{font-size:17px;margin:0 0 4px}
.ig-sec p{margin:0}
.ig-can{display:flex;flex-wrap:wrap;gap:6px}
.ig-can span{font-size:12px;line-height:1;padding:5px 9px;border-radius:999px;background:var(--paper-2);color:var(--ink-soft)}
.ig-can span.ok{background:var(--green-wash);color:#245A43}
.ig-can span.bad{background:var(--red-wash);color:#7A432F}
.ig-body .row-actions{display:flex;flex-wrap:wrap;gap:8px}
.ps-form{display:grid;gap:14px}
.ps-form .field{margin:0}
.ps-form .form-grid{gap:14px}
.ps-form textarea{resize:vertical;min-height:110px}
.perm.off{opacity:.6;cursor:not-allowed}
.ps-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:14px;padding:14px 16px;border-top:1px solid var(--line)}
.ps-row:first-child{border-top:0}
.ps-main{display:grid;gap:8px;min-width:0}
.ps-main p{margin:0;overflow-wrap:anywhere}
.ps-side{display:grid;justify-items:end;align-content:start;gap:4px;text-align:right}
@media (max-width:560px){.ps-row{grid-template-columns:1fr}.ps-side{justify-items:start;text-align:left;grid-auto-flow:column;justify-content:start;align-items:center;gap:10px}}
.ig-map{display:grid;gap:8px;margin-bottom:12px}
.ig-map-row{display:grid;grid-template-columns:180px 20px minmax(0,260px);align-items:center;gap:8px}
.warn-banner{background:var(--gold-wash);border-color:#EBD3A3}

@media (max-width:1180px){
  .ib,.ib.no-panel{grid-template-columns:minmax(220px,280px) minmax(0,1fr);grid-template-rows:auto;height:auto}
  .ib-panel{grid-column:1/-1;border-left:0;border-top:1px solid var(--line)}
  .ib-list,.ib-msgs{max-height:480px}
}
@media (max-width:820px){
  .ib,.ib.no-panel{grid-template-columns:1fr}
  .ib-list{max-height:300px;border-right:0;border-bottom:1px solid var(--line)}
  .ib-msgs.mail-list{max-height:none;overflow:visible}
  .ig-map-row{grid-template-columns:1fr}
  .ig-map-row .muted{display:none}
}

/* conversations on a lead or client record */
.comm{border-bottom:1px solid var(--line);padding:0 2px}
.comm:last-of-type{border-bottom:0}
.comm summary{display:grid;grid-template-columns:120px 110px minmax(0,1fr) 84px;gap:10px;align-items:center;padding:10px 4px;cursor:pointer;list-style:none;font-size:13.5px}
.comm summary::-webkit-details-marker{display:none}
.comm summary:hover{background:var(--paper)}
.comm-ch{display:inline-flex;align-items:center;gap:6px;font-weight:500}
.comm-dir{font-size:12px;color:var(--ink-dim)}
.comm.in .comm-dir{color:var(--green);font-weight:600}
.comm-text{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:var(--ink-soft)}
.comm-at{text-align:right}
.comm p{white-space:pre-wrap;margin:0 4px 10px;padding:12px 14px;border-radius:10px;background:var(--paper);font-size:14.5px;line-height:1.5}
.comm>.link,.comm>.btn-quiet{display:inline-block;margin:0 4px 10px}
.comm-reply{padding:12px 0 0;border-top:1px solid var(--line);margin-top:6px}
.msg-chip{display:inline-flex;align-items:center;padding:1px 7px;border-radius:999px;background:var(--green);color:#fff;font-size:12px;font-weight:600}
@media (max-width:640px){
  .comm summary{grid-template-columns:minmax(0,1fr) auto;row-gap:4px}
  .comm-text{grid-column:1/-1}
  .comm-dir{display:none}
}

/* admin: platform setup */
.setup-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(min(420px,100%),1fr));gap:16px}
.setup-card{margin:0}
.setup-card .panel-body p{margin:0}
.setup-step{display:grid;gap:6px}
.setup-copy{display:flex;align-items:center;gap:8px;min-width:0}
.setup-copy code,.setup-scopes code{font-size:12px;background:var(--paper-2);padding:3px 7px;border-radius:5px;overflow-wrap:anywhere;min-width:0}
.setup-copy code{flex:1}
.setup-scopes{display:flex;flex-wrap:wrap;gap:5px}
.nowrap{white-space:nowrap}
.join-card{max-width:460px}
.join-facts{display:grid;grid-template-columns:auto 1fr;gap:6px 16px;margin:18px 0;padding:14px 16px;border:1px solid var(--line);border-radius:12px;font-size:14.5px}
.join-facts dt{color:var(--ink-soft)}
.join-facts dd{margin:0;font-weight:600;overflow-wrap:anywhere}
.join-card form{margin-top:18px}
.invite-panel .setup-copy code{font-size:12px}
@media (min-width:641px){.ib-nav{flex-wrap:wrap;overflow-x:visible}}

/* search every mailbox */
.ms-form{display:flex;gap:8px;align-items:center;margin:0 0 14px}
.ms-form .input{flex:1;min-width:0}
.ms-results{margin-bottom:16px}
.ms-row{display:flex;align-items:center;gap:14px;padding:12px 16px;border-top:1px solid var(--line)}
.ms-row:first-child{border-top:0}
.ms-main{display:grid;gap:3px;flex:1;min-width:0}
.ms-main b{font-weight:600;overflow-wrap:anywhere}
.ms-main span{overflow-wrap:anywhere}
.pad{padding:10px 16px;margin:0}
@media (max-width:560px){.ms-form{flex-wrap:wrap}.ms-form .btn{flex:1}.ms-row{flex-direction:column;align-items:flex-start}}

/* files on a message: opened from the mailbox */
.att-row{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}
.att{display:inline-flex;align-items:center;gap:6px;max-width:100%;padding:5px 10px;border:1px solid var(--line-strong);border-radius:8px;background:var(--card);font:inherit;font-size:12px;color:var(--ink);cursor:pointer;text-align:left;overflow-wrap:anywhere}
.att:hover{border-color:var(--green)}
.att i{font-style:normal;color:var(--ink-dim);font-size:12px;white-space:nowrap}

/* other mailboxes */
.mb-addr{overflow-wrap:anywhere;min-width:0}
.mb-form{display:grid;gap:10px}
.mb-form .field{margin:0}
.mb-form .form-grid{grid-template-columns:minmax(0,1fr) 90px;gap:0 10px}
.mb-adv summary{cursor:pointer;color:var(--ink-soft);padding:4px 0}
.mb-adv[open] summary{margin-bottom:8px}
.mb-adv .field{margin-bottom:8px}

/* sign-in screens */
.auth-card{max-width:420px}
.auth-logo{height:26px;width:auto;display:block;margin:0 auto 22px 0;align-self:flex-start;justify-self:start}
.auth-card form{display:grid;gap:12px;margin-top:20px}
.auth-pw{position:relative}
.auth-pw .input{padding-right:64px;width:100%}
.auth-pw button{position:absolute;right:6px;top:50%;transform:translateY(-50%)}
.auth-error{margin:0;padding:10px 12px;border-radius:10px;background:var(--warn-soft,#fdf1ec);color:var(--warn,#a1401c);font-size:14.5px}
.auth-links{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-top:14px}
.auth-alt{margin-top:12px}
.auth-note{margin-top:18px}
.auth-join{display:grid;gap:12px}

/* who wrote each message, and the earlier text it quotes, folded */
.msg-who{font-size:12px;font-weight:600;color:var(--ink-dim);margin-bottom:4px}
.bubble-row.coach .msg-who{color:inherit;opacity:.8}
.msg-quote{margin-top:8px;font-size:12px}
.msg-quote summary{cursor:pointer;color:var(--ink-dim);list-style:none;display:inline-flex;align-items:center;gap:4px;min-height:28px}
.msg-quote summary::-webkit-details-marker{display:none}
.msg-quote summary::before{content:"\22EF";font-weight:700;letter-spacing:1px}
.bubble-row.coach .msg-quote summary{color:inherit;opacity:.8}
.msg-quote > div{margin-top:6px;padding-left:10px;border-left:2px solid currentColor;opacity:.75;white-space:pre-wrap}

/* ---------- email, shown as email ---------- */
.ib-thread.mail{background:var(--surface)}
/* the emails and the reply box scroll together, so the emails always get the full height */
.mail-scroll{flex:1;min-height:0;overflow:auto;overscroll-behavior:contain}
.mail-scroll .mail-list{flex:none;overflow:visible;max-height:none}
.mail-top{align-items:flex-start;padding:16px 20px}
.mail-title{min-width:0}
.mail-title h2{font-size:18px;font-weight:650;letter-spacing:-.015em;line-height:1.3;margin:0 0 4px;overflow-wrap:anywhere}
.mail-list{background:var(--surface);padding:0;gap:0}
.mail-card{border-bottom:1px solid var(--hair);background:var(--surface);transition:background .2s}
.mail-card.out{background:var(--surface-2)}
.mail-dir{font-size:11px;font-weight:600;letter-spacing:.02em;padding:2px 8px;border-radius:999px;background:var(--paper);color:var(--ink-dim);border:1px solid var(--hair)}
.mail-dir.out{background:var(--green-wash,#E6F0EB);color:var(--green);border-color:transparent}
.mail-sig-block{margin-top:14px;padding-top:10px;border-top:1px solid var(--hair);font-size:13px;line-height:1.55;color:var(--ink-dim);max-width:72ch}
.mail-sig-block b{color:var(--ink);font-weight:600}
.mail-sig-block a{color:var(--green)}
.mail-head{display:flex;align-items:flex-start;gap:12px;width:100%;padding:14px 20px;border:0;background:none;font:inherit;color:inherit;text-align:left;cursor:pointer}
.mail-head:hover{background:rgba(14,27,21,.025)}
.mail-head:focus-visible{outline:2px solid var(--green);outline-offset:-2px}
.mail-head .avatar{flex:none}
.mail-head .avatar.me{background:var(--green);color:#fff}
.mail-who{flex:1;min-width:0;display:grid;gap:2px}
.mail-from{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.mail-from b{font-weight:650}
.mail-addr{color:var(--ink-dim);font-size:13.5px}
.mail-to{font-size:13.5px;color:var(--ink-dim);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.mail-card:not(.open) .mail-to{color:var(--ink-soft)}
.mail-when{flex:none;font-size:12px;color:var(--ink-dim);display:flex;gap:6px;align-items:center;padding-top:2px;font-variant-numeric:tabular-nums}
.mail-clip{flex:none;color:var(--ink-dim)}
.mail-body{padding:0 20px 18px 68px;animation:mailOpen .3s var(--arrive,ease) both}
@keyframes mailOpen{from{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:none}}
.mail-subj{font-weight:600;margin-bottom:8px}
.mail-text{white-space:pre-wrap;overflow-wrap:anywhere;font-size:14.5px;line-height:1.6;color:var(--ink);max-width:72ch}
.mail-text a,.msg-quote a{color:var(--green);text-decoration:underline;text-underline-offset:2px}
.mail-note{margin-top:10px;font-size:13.5px;color:var(--amber)}
.mail-files{display:flex;flex-wrap:wrap;gap:8px;margin-top:14px}
.mail-file{display:inline-flex;align-items:center;gap:8px;max-width:280px;padding:7px 10px;border:1px solid var(--hair-2);border-radius:10px;background:var(--surface);font:inherit;font-size:13.5px;color:var(--ink);cursor:pointer;transition:border-color .2s,box-shadow .2s}
span.mail-file{cursor:default}
button.mail-file:hover{border-color:var(--green);box-shadow:0 2px 10px rgba(14,27,21,.08)}
.mail-file-kind{flex:none;font-size:12px;font-weight:700;letter-spacing:.02em;color:var(--green);background:var(--green-wash);border-radius:6px;padding:3px 6px}
.mail-file-name{min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.mail-file-size{flex:none;font-size:12px;color:var(--ink-dim)}
.mail-file-x{border:0;background:none;color:var(--ink-dim);cursor:pointer;padding:0 0 0 4px;font-size:12px}
.mail-compose{display:grid;gap:8px;padding:14px 20px 16px;border-top:1px solid var(--hair);background:var(--surface)}
.mail-new .mail-compose{border-top:0;padding-top:4px}
.mail-row{display:grid;grid-template-columns:64px minmax(0,1fr);align-items:center;gap:8px}
.mail-row label{font-size:13.5px;color:var(--ink-dim)}
.mail-chip{display:inline-flex;max-width:100%;padding:5px 10px;border-radius:99px;background:var(--surface-2);border:1px solid var(--hair);font-size:13.5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;justify-self:start}
.mail-text-in{min-height:96px;resize:vertical;line-height:1.55}
.mail-sig{display:grid;gap:6px;padding:10px 12px;border-radius:10px;background:var(--surface-2);font-size:13.5px}
.mail-sig.off{background:none;padding:0}
.mail-sig-tgl{display:inline-flex;gap:6px;align-items:center;color:var(--ink-dim)}
.mail-sig-text{color:var(--ink-soft);white-space:normal;overflow-wrap:anywhere}
.mail-actions{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin-top:2px}
.mail-attach{cursor:pointer}
.mail-from-hint{margin-left:auto}
.ib-subj{font-weight:600;color:var(--ink)}
@media (max-width:640px){
  .mail-head{padding:12px 14px;gap:10px}
  .mail-head .mail-addr{display:none}
  .mail-body{padding:0 14px 16px}
  .mail-compose{padding:12px 14px}
  .mail-row{grid-template-columns:1fr}
  .mail-from-hint{margin-left:0;flex-basis:100%}
  .mail-top{padding:14px}
}
@media (prefers-reduced-motion:reduce){.mail-body{animation:none}}